My name is Jeff Barnhardt, and I am the President/CEO of AlarmTek. I have been in the security industry for 16 years now and one thing I know is that the customer is really what counts! What I mean by that, and I tell my staff this, is that I don’t sign their paycheques, the customer does.
So what I would like to do, to show you that we are serious about customer service here at AlarmTek, is give you my personal email address firstname.lastname@example.org so you can contact me and let me know about your experiences with our company whether they’re good, whether they’re bad, even if they’re ugly; I want to hear about it.
We’re serious about customer service and we want to continue to get better.